Technical Support

Mission critical support - delivered by the experts!!

365X24/7 Helpdesk Support!!

Unbox Data Centers apprehends that support is a critical offering obligatory to ensure success in today's networked environment. Our Network Operations Center is crewed 24 hours a day, 7 days a week and comprises of support staff, call analysts and senior technical staff.

Our dedicated team monitors all critical parameters related to the performance of the network and the servers being hosted. Each and every individual at Unbox Data Centers offering technical and service support is devoted to the practical pursuit of customer satisfaction.

Our Values

Subjective

You're not Mr. X to us; you're not a number in a ticket queue. So you connect with us directly instead of being kept waiting or transferred from one department to another. Our processes and people work for you and not against you. So when you connect with us, we like to know you and your business better as we deliver exceptional service.

Proficient

Integrity matters to us and we make sure it shows through what we do every day: this means we do what we say we'll do, in time and in exactly the way it is meant to be done. What this means to customers is consistent performance and reliability.

Trustworthiness

My business is in safe hands" That's the feeling you'll get when you interact with us. And that's the assurance we stand by. In the hour of your need, in times of crisis, you can rely on us and our expertise to keep your business up and running.

Promptness

When you need our service, we make sure it is urgent, immediate and relevant to the problem at hand. We promise to move with speed and flexibility.

Customer Centric

Our world is built around you and your business goals. So we won't keep you shuffling through needless formal processes before we start listening to your problems. Every member of our team you deal with understands your technical requirements, your configuration, and your specific goals and will work with you till you are satisfied.

Our processes are certified

Unbox Data Centers Resolutions is ISO 27001 and ISO 9001:2008 certified and its progressions are premeditated as per ITIL framework. Conjoining world class Internet Datacenters with advanced technology and professional service capabilities, Unbox Data Centers Solutions delivers mission critical hosted applications for over 1200 of the world's best-known enterprises from multiple locations in a secure and seamless manner.

Let's Discuss Your Business Plan With Unbox Data Centers

Unbox Helpline Call to UDC Team 1800 120 2530   |   Data Center & Hosting Provider Call to UDC Team 1800 120 2530   |   Customer Support 1800 120 2530