Unbox Data Centers policies and procedures

Unbox Data Centers policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Unbox Data Centers policies and procedures are subject to change. In the course of serving its customers, Unbox Data Centers acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information such as the customer’s name, address, telephone number, and credit card data is provided to Unbox Data Centers by its customers in order to establish service.

Other information such as the customer’s account status, choice of services, and customer logs is created and maintained by Unbox Data Centers in the normal course of providing service. Unbox Data Centers also uses cookies, which are small pieces of information that a web site can store in a designated file on a user’s computer for various reasons. For example, Unbox Data Centers uses cookies on the landing pages of products sold online which record the customer information that is required on the order form. This information is then forwarded to an internal sales tracking database within Unbox Data Center.

In addition, Unbox Data Centers may store customer’s electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security

Unbox Data Centers will protect the confidentiality of its customers information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of Unbox Data Center, its partners, its employees and other customers of Unbox Data Centers services. To protect the loss, misuse, and alteration of information that is collected from customers, Unbox Data Centers has appropriate physical, electronic, and managerial procedures in place.

How is customer information used?

Unbox Data Centers may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. Unbox Data Centers may also use customer information to provide its customers with system information or information about new or upgraded products.

Opt Out & Modifications

Most customers may access and modify their personal information via their online personal control panel/account information page. All other customers may access and modify their personal information by contacting Unbox Data Centers Billing.

Disclosure of customer information and communications Unbox Data Centers will not otherwise disclose its customers personal and account information unless Unbox Data Centers has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Unbox Data Center, Unbox Data Centers customers, or others, or where Unbox Data Centers has a good faith belief that the law requires such disclosure.

Unbox Data Centers also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Unbox Data Centers stores or transmits for its customers. The circumstances under which Unbox Data Centers will disclose such electronic customer communications are when: it is necessary in order to provide service to the customer; it is necessary to protect the legitimate interests of Unbox Data Centers and its customers; it is required to cooperate with interception orders, warrants, or other legal process that Unbox Data Centers determines in its sole discretion to be valid and enforceable; and it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Unbox Data Centers and appear to pertain to the commission of a crime.

Unbox Data Centers disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Unbox Data Centers will, however, review, delete or block access to communications that may harm Unbox Data Center, its customers or third parties. The grounds on which Unbox Data Centers may take such action include, but are not limited to, actual or potential violations of Unbox Data Centers Acceptable Use Policy which is sent to all customers.

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