Any information collected or gathered by hello2hosting at its web site from customers and/or prospective customers, will be used for communicating with the customer or prospective customer only. Any financial information collected from the customers during an Order Process shall be used to verify customer identity and for billing purposes for the services ordered and/or rendered.
Hello2Hosting may collect and store web site visitor related information such as Website visitors’ IP address, date and time of visits, transcripts of the Live Chat/Help sessions, etc. This information may be used to gather statistical information as well as to maintain records relating to order validation, fraud prevention, etc.
Information gathered by Email and other Customer Communication
Hello2Hosting may collect and retain information received from customers and prospecting customers via emails and other means of communication with Hello2Hosting. We may also collect and maintain information provided by customers during Order Processing, Customer Service and/or Technical Support incidents.
Any sensitive customer information collected by Hello2Hosting will not be shared to any unrelated third party. We may share customer’s and prospective customer’s information with Hello2Hosting’s partners and vendors in subject to the nature of business. It is our policy to protect customer’s financial information by using reasonable, commercially available methods. However, we may share customer information as described below:
We are aquired by the Internet Corporation for Assigned Names and Numbers (or “ICANN”) to collect information about you during the domain name registration process. This information includes your full name, mailing address, phone number, email address, creation and expiration dates of your domain name registration and the name server information associated with your domain name, to the public. For the purposes of this Privacy Notice we will refer to this information as your “WHOIS Information.” Please note that we may not be able to control how internet users may further use the WHOIS Information.
We engage other companies and individuals to perform functions on our behalf. i.e including processing credit card payments, seeking marketing assistance, outsourcing customer services, removing duplicate information from customer lists, and analysing data. These persons or companies may have access to personal information needed to perform their functions. These persons or companies do not retain, share, store or use personally identifiable information for any secondary purposes.
As we are a growing business, we might sell or buy other businesses or their assets. In such cases transactions, customer information generally is one of the transferred business asset. Also, if hello2hosting, Unbox Data Centers Pvt. Ltd, or all or substantially all of its assets were ever to be acquired, customer information will be transferred to new acquisition.
We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply to our Services Agreement and other agreements; or protect the rights, property, or safety of hello2hosting, Unbox Data Centers Pvt. Ltd, our users, or others. This includes exchanging information with other companies for fraud protection and credit risk reduction.
We partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.
We take appropriate security measures to protect against unauthorised access from being alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures of user data.
We restrict access to personal information to our employees who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to disciplinary actions, including termination and criminal prosecution, if they fail to meet these obligations.
Modification on this Policy